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FAQs

faq

We offer Paypal and 2checkout payment gateways, If you want to buy via paypal or 2 checkout, just add quantity in Box, and Click on BUY FROM 2CO Button. You will be directed to secure payment gateway page, you will see 5 tables,1- Review Cart 2- Shipping Information 3- Shipping Method 4- Billing Information 5- Payment Method .When you will reach payment method, you will see 2 options, 2checkout and paypal, just select the mode you want to make payment.
We offer ONE MONTH money back guarantee on all our products. This one month guarantee begins on the day when you will receive the goods. If you are not satisfied with the quality of any product, you can return your purchased item with in 4 weeks time, your payment will be refunded as soon as we receive goods. You can also replace your items with another product within one month of purchase.
We request you to contact our online payment company 2 checkout in USA at following numbers.1-877-294-0273 toll-free in U.S. & Canada 1-614-921-2450 international callers 0871-871-8283 toll-free in UK & Northern IrelandCustomer Service Support Center between 8:00 AM and 6:30 PM (Eastern Standard Time), Monday through Friday and 9:00 AM to 5:30 PM on Saturday.If you need further assistance or information you can also Email us
We ship all products via Express DHL service. DHL shipping charges are flat US$ 20.00 /KG shipment. If your shipping weight is more than 1 KG then shipping charges will be adjusted accordingly.
DHL delivery takes about 5 to 7 working days. Usually we take 2-3 days to dispatch your order. Shipping status is informed to customer via email as soon as order is shipped.
Venus Worldwide is supplying its quality products to wholesale distributors as well as retailers and consumers all over the world. Our main business markets are USA,Canada, Mexico, UK, Germany, Italy, Australia, Japan, South Africa, Korea, Denmark, Spain, France, Norway, Singapore, Malaysia and all other European countries.
If you are a wholesale distributor, then contact us for our minimum quantity order. If you are a retailer or consumer, you can buy a single product online at our website. We don't have minimum quantity order requirement for any retail order.
As soon as you place order with us, we will send email confirming that your order has been received, you will receive this confirmation email within 24 hours.
You can change or cancel your order within 2 to 3 days, once we have shipped your order we cant accommodate your request. If you have cancelled your order, your payment will be refunded within 24 hours of your request.
If you are a distributor, Please contact us for our wholesale prices.